We are always conscious and respectful of your personal privacy. At Certification Partners, we recognize the importance of protecting your personal information. We will ensure that our relationship with you is as private as you want it to be.
We collect information about you from correspondence you submit, purchases you make, telephone contacts, applications on file, and visits to our Web sites. When you visit our Web sites, we may access additional information, such as your service provider, browser type, operating system, pages accessed on our Web site, and dates and times of access to optimize your user experience and enhance your time spent with us Online. When you send us an e-mail, we retain the content of the e-mail, your e-mail address and our response in order to handle any follow-up questions you may have. We also use this information to measure how effectively we address your concerns.
Depending on the nature of your transaction, we may ask you for any of the following information:
- Name and address
- E-mail address
- Credit/debit card number, security code and expiration date
(information is not maintained after transaction is completed)
- Billing address
- Shipping address
- Phone/fax number
- Social Security Number
(used for identification only)
- Certifications held
- Product information
We may ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products and contact preferences. This information may be combined with information about you that we gathered from other offline sources. We use the information to design offers customized to your interests. For example, you may receive a special offer to purchase new products or information on a new certification.
We do not sell your name or other private profile information to third parties. We may share your information with our partners. You may request not to have information provided to our partners.
We may share anonymous, aggregated information about all our users with third parties.
Certification Partners may periodically conduct individual voluntary customer surveys via e-mail. We encourage our customers to participate in these surveys because they provide us with important feedback that helps us to improve the types of services we offer and how we provide them to you. Certification Partners may contact you by phone if we have a specific question about an order you have placed.
Unless you have requested otherwise, Certification Partners and participating partners may use and share personal information in various ways, including the following:
- To provide information as is necessary to fulfill the fundamental purpose of our products and services. This includes providing information to companies that work for Certification Partners or others providing services through this site, such as printing and distributions companies. These companies are required to keep the information provided to them confidential.
- To identify users of Certification Partners products and services that may be interested in offers of goods and services that are suited to their needs and interests, both from Certification Partners and from other parties;
- In response to a lawful request issued by a court, government agency or regulatory authority with jurisdiction to make the request, or to otherwise comply with legal requirements.
We use the latest technologies to secure your transactions. We use Secure Sockets Layer (SSL) encryption to protect financial transactions. We do not maintain an Online file containing your credit card number. Your credit card number is stored in our database server only long enough to complete the transaction with the credit card company. When the transaction is complete, your credit card number is deleted from Online storage. We provide password protection when you access your account information.
Certification Partners is committed to preserving the privacy of its customers. We have described the manner in which we collect and use personal information. We have provided you with choices regarding our use of personal information. In the event that you have concerns or questions regarding our use of personal information or this policy, or if you have any problems arising out of performance pursuant to this policy, they should be directed to privacy@Certification-Partners.com.
If you want to request that we update or delete your personal information in regard to Certification Partners products and services, send your request to privacy@Certification-Partners.com.
If you have any questions about this privacy statement, you can contact:
Certification Partners, LLC
Attn: Privacy Department
1230 W. Washington Street, Suite 111
Tempe, AZ 85281
FAX: (602) 275-1603
Portions of our Web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each Web site that collects personally identifiable information.